Frequently Asked Questions |
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All shipments will be made via UPS, and will be charged at UPS* published rates (those rates are shown in the checkout screen). Shipments to Alaska, Hawaii and Puerto Rico will be sent via UPS 2nd Day Air. We are sorry but service is not available to locations other than those mentioned above at this time. All items will be shipped within 1-3 business days after the day the order is placed. *Please note: UPS will not deliver to a PO Box. Please provide us with a valid street address! Q: Do you have a return policy? Our Return Policy, as well as our policy for damages are as follows: *Please note, that all orders must be inspected, and all claims for damages made within 48 hours after the receipt of the shipment.
Nice Price Favors
Q: How can I see your items larger than the page they are listed on: A: When you are on a page containing a number of different products, for example, Place Card Holders, each item shows a small picture of that item. Simply click on the picture image, and you will be brought to the specific page detailing that item. On this page, you will see a much larger image, the price, the weight, a description, the minimum quantity required, and any other pertinent information you need to know about the item. Q: I ordered a favor a couple of weeks ago, and I did not receive it yet. What could be the problem? A: There could be a couple of explanations for that. First, our imprinted glassware can take anywhere up to about 2 weeks for completion. Another reason may be that the item is out of stock, which is stated on the item's page. This out of stock notice may have not been shown when you originally ordered, as NicePriceFavor.com's suppliers will advise us of out of stock items, however, not always instantly. The best way for you to determine if an item is out of stock when you ordered it, is to check back within a day or two to see if the out-of-stock notice has been posted. Unless you advise us otherwise, and your item is out of stock, we will place it into our Reserve Orders, and as soon as the item returns, we will ship it out to you. If your order consists of other items, which may be in stock, we will hold the entire order unless advised by you to ship them separately. A note on our imprinted glassware: Please be certain to order sufficient quantity just in case your guest list increases, and you find you do not have a enough. Once a personalized item is sent, we cannot ship any additional items unless they meet the minimum quantities. |
