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Return (RMA Request)
If you are not satisfied with your favor order (sorry, no refunds on sample orders) you may return the merchandise for an exchange or refund within 14 days of receipt of the goods. Please contact us for a Return Merchandise Authorization (RMA) number.
- All returns must be packaged in the original shipping cartons, including all packing materials.
- Please mark the RMA number on the outside of all cartons being returned.
- Call for instructions on returning the items.
- Please note we do not accept partial returns.
- We do not credit back shipping costs.
- All returns and/or exchanges are subject to a restocking fee of 15%.
- No refunds or exchanges on any personalized merchandise or food items